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Who we are

We are the leading provider of professionally-monitored smart alarms for residential households and small businesses in Europe and Latin America. Read through our story and learn more about our people, how we innovate and how we protect

OUR STORY

Our mission to protect people started in 1988, as a division of Securitas AB.

The business was initially focused on the Swedish residential home security segment, followed by the creation of a major division centred in Spain, today our largest portfolio.

Since then we have steadily grown both our geographic footprint and our penetration within existing countries.

In June 2017, we opened our new Group headquarters in Geneva, Switzerland.

HOW WE SUCCEED

Our business model integrates product development, design and sales with installation, service and 24/7 professional monitoring.

Thanks to our continual focus on quality, our customers are consistently the most satisfied and loyal in the industry.

We have grown to become the second-largest home alarm provider in the world, and we are on average 3.5 times the size of our nearest competitor across our footprint.

OUR PEOPLE

We exist to protect what matters most for our customers. That takes innovative technology and, above all, passionate people.

People who are driven by our purpose. Every one of our 18,000 + colleagues takes this responsibility to protect seriously.

Every day, they demonstrate our DNA – the unique cultural imprint we look for, nurture and unleash in every member of our Verisure family.

SERVICE IS EVERYTHING

To keep the promise we make to our customers – to keep them safe – outstanding customer service is critical.

Our people go into our customers’ homes and businesses, recommending the products which will protect them most effectively. They install and maintain this equipment.

Most importantly, they are there at the moments of truth when alarms are triggered. They are our customers’ eyes and ears during intrusions, the vital link to the emergency services - and to safety.

If you see one of our people wearing a star, it’s because they have saved a life. Many of our colleagues wear these stars with pride.  

INNOVATION

We protect customers by innovating continuously. Many of the features which are commonplace in alarm systems today were first developed by Verisure.

We were the first company to offer a fully wireless, anti-sabotage alarm; the first to offer immediate intrusion verification and quick response; the first to offer GSM connectivity; and the first to offer an alarm capable of stopping an intrusion in-progress, which deters intruders by emitting a dense fog, making it impossible to see – we call this ZeroVision.

Our 400+ strong Innovation team is always striving to deliver the next step-change technology to protect our customers even more effectively.  

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